Return and Refund Policy

RETURN & REFUND POLICY

At livorique.com, we pride ourselves on product quality and are committed to your satisfaction. However, if you are not satisfied with your purchase, we offer a straightforward return and refund process.

Return Eligibility

Returns are accepted within 30 days of purchase

Items must be new, unused, unwashed, and undamaged

Original tags must be attached

Items must be in their original packaging

A valid proof of purchase is required

Return Process

1. Initiate Your Return
Please contact our customer support team at contact@livorique.com
Include:

The item(s) you wish to return

The reason for the return

Wait for return instructions before sending your item.

Return Address:
100 Wilburn Rd Ste 100
Sun Prairie, WI 53590

2. Prepare Your Return

Pack items securely in original packaging

Ensure items are free of stains, makeup, deodorant, or wear

Include all original accessories and documentation

3. Ship Your Return

Send your package using a trackable shipping method

Keep your tracking number for reference

Refund Process

Returns are processed within 5–7 business days after receipt

Refunds are issued within 14–21 business days

Refunds include item cost and applicable tax

Shipping costs are not refundable unless under special circumstances

Refunds are issued to the original payment method

Processing time depends on your bank

Returns with gift receipts will receive store credit.

A $10 return fee will be deducted from your refund.

Return Shipping Cost

For personal reasons or incorrect purchases, customer pays return shipping

If the item is damaged or incorrect, livorique.com covers return shipping

Please email clear photos to contact@livorique.com before returning.

Special Circumstances

Damaged or incorrect items must be reported within 7 days of delivery

We are not responsible for lost or stolen return packages

Exchanges

We do not offer direct exchanges.
You may return your item and place a new order.

Non-Returnable Items

Worn, altered, or washed items

Items without original packaging or tags

Items returned after 30 days

Reserved Rights

livorique.com reserves the right to:

Refuse excessive or abusive returns

Reject worn, altered, or incomplete returns

Deny service for suspected fraud

Discard any non-livorique.com items sent to our warehouse

Questions or Concerns

If you have any questions, please contact us:

📧 contact@livorique.com

By purchasing from livorique.com, you agree to this Return & Refund Policy.
We reserve the right to update this policy at any time.